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Contact Jandy Pool Products Customer Service

How to Reach a Person at Jandy Pool Products

Verified Contact Information

Toll-Free Number:

  • 1-800-822-7933
    General Questions
Call customer service
Send Message

Jandy Pool Products Emails:

Customer Service
Product Support
Legal
Privacy Inquiries, Privacy Inquiries
Sales/ Reservations
productsupport@zodiac.com
Product Support

Jandy Pool Products Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Jandy Pool Products Phone Number
1 (800) 822-7933
Average Hold Time
00:15:10
Average Calls duration
4 minutes
Most Popular Jandy Pool Products Email Address
productsupport@fluidra.com
Jandy Pool Products Live Agent Availability
6% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Jandy Pool Products?

Most Popular Number:

(800) 822-7933
General Questions
Total calls: 848 Issues resolved: 16 Last call: Apr 9, 2026

Jandy Pool Products customer service phone number is 800-822-7933. Customers can call this line to address general inquiries and requests about the company, its products and services. Experienced customer care agents can help you with your order and payments, provide information about available pool equipment, give details about returns and refunds, address shipping issues, and more.
If you choose to contact the company via phone, please note that Monday is the busiest day of the week. If you don’t have much time, please consider calling Jandy Pool Products customer care at the end of the week to avoid long waiting.

Jandy Pool Products email is productsupport@fluidra.com. Send a message to this email if you have an issue with a product and need assistance. If you need to contact the corporate sales department, drop a line at cover-pools.sales@zodiac.com.
If you are a legal professional who has privacy inquiries, please send them to contact.privacy@fluidra.com or dataprivacy@fluidra.com.

The company is headquartered in Carlsbad, California. If you need to contact the company via regular mail, please send your correspondence to the following Jandy Pool Products address: Zodiac Pool Systems LLC, 2882 Whiptail Loop # 100, Carlsbad, California 92010, United States.
If you need to reach out to a certain dealer, please see the “Find A Dealer” page of the Jandy Pool Products website.

Jandy Pool Products customer service representatives are available Monday through Friday from 8 am to 5 pm PST. The company does not operate on weekends and there might be holiday exceptions in the schedule. To get more details about the operation hours during the holiday season, please contact the support team in advance.

PissedConsumer Club

Contact Information

Jandy Pool Products Website:

Jandy Pool Products Help Center:

Corporate Office Address:

Zodiac Pool Systems LLC
2882 Whiptail Loop # 100
Carlsbad, California 92010
United States

Fax:

+1 (800) 479-8324

Summary of Jandy Pool Products Customer Service Calls

912 TOTAL
CALLS
02:48 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jandy Pool Products?

Product/ Service Question:

  • “Salt cell died. Should still be under warranty”
  • “Salt system”
  • “Warranty”

Request for Information Question:

  • “Check on the status of an order I placed”
  • “To check on an order that was placed”
  • “How To Set Timer On Pump”

Return/ Replace Question:

  • “I have a customer who I replaced a board on a JXQY eater and he has an aqua right app and he’s not able to run his heater through the app since I replaced the board”
  • “Are the fittings on the heat exchanger press fittings”
  • “Replacement parts”

Account Question:

  • “Reset password”
  • “Unlocked and reset the salt generator”
  • “Code”

Staff Question:

  • “Service work”
  • “Local dealer for service”
  • “I need service on a pool heater”

Website/ Application Question:

  • “Installation”
  • “Cannot use app on phone”
  • “Jandy 5254 installation”

Shipping and Delivery Question:

  • “Where is my order”

Other Question:

  • “Aqua link software”
  • “Pump”
  • “522 563”

Compare Jandy Pool Products Customer Service To

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